Refund Policy

Return & Exchange Policy

We offer a guaranteed return and exchange policy for all products available in our store.

All products are eligible for return or exchange according to the terms and conditions outlined on this page.

Items can be returned or exchanged only if they are in their original condition and in their original packaging.

Return or exchange requests will be reviewed within 3 business days.

Once approved, our shipping partner will collect the item within 3–5 business days.

To request a return or exchange, please send a WhatsApp message to the phone number listed on your shipping label, or contact us through the Contact Us page.

Please send clear photos of the product along with your city, address, and order number if the item is damaged, defective, or does not match the agreed specifications.

You will receive a full refund if the product you received is completely different from the description shown on our product page.

We are not responsible for any customer expectations or intended uses of the product that are not clearly stated on the product page.